Personal data protection policy
& Last▁Update: 22/09/2026
The policy▁applies to the▁acquisition,▁processing of the▁customer's▁personal▁data, business▁owners and other▁users▁when▁using▁platforms Hạ Long Xanh,▁built on the▁Personal Data▁Protection Act (November 91/2025/QH15),▁effected from 01/01/2026) and▁related▁laws.
1. ▁Personal Data Retrieved
- When▁sending a▁request to▁set▁services: family name, phone number, email (non-commission),▁desired▁date, number of people/vv/port,▁notes;
- When▁involved "Falming Lucky":▁surname, phone number;
- When▁Registered "No. Hạ Long Xanh"or business▁owners▁account:▁surnames, phone▁numbers,▁emails,▁passwords (coded) and other▁information▁provided by▁users on▁their▁own;
- Tech▁data on▁accessing the website: IP▁address, type/splitting▁device,▁access source -▁feed▁statistics,▁improved▁experience and system▁security.
▁2. ▁Processing▁Purpose
- ▁Processing,▁relaying▁requires▁putting the▁service to the▁related▁service▁delivery unit to▁confirm with the▁customer;
- Contact▁Support, Customer Care, Announces Lucky Round▁Results,▁Sends Advantage (when Customs Convented);
- "State▁Programs of▁Scores". Hạ Long Xanh";
- ▁Statistics,▁analysis to▁improve▁foundation▁quality;
- ▁Obey▁law▁enforcement▁when▁demands are made by the▁state▁agency.
Three. Data host's▁consent
▁Before▁collecting▁data for▁each▁purpose, Hạ Long Xanh ▁specifying the▁purpose of▁processing and▁recommending that the▁data host▁confirm yes (the▁cells▁agree▁when▁sending a▁reservation▁request,▁when▁joining the lucky spin). The non-regulation of a yes (silence) is not▁considered to be▁agreed. Data▁hosts have the right to▁refuse to▁provide non-constitutional▁data; ▁refusing to▁provide▁required▁data (e.g. phone▁numbers) can make Hạ Long Xanh And the▁service-sharing unit▁cannot be▁processed.
Four. ▁Share the▁data with the▁third party
The▁data▁related to the▁request for placeholders (the name, number number,▁content▁required) is▁shared with▁service▁provider▁units (the▁restaurant/subscriptor/ship▁holder/incorporater unit)▁corresponding to▁confirm and▁implement the▁requirements - this is the▁core▁purpose, the▁necessity of the use of▁platforms. Hạ Long Xanh no▁sale,▁renting the user's▁personal▁data to the▁third party▁outside the▁range at this policy,▁unless there is a▁private▁consent of the▁data host or at the▁request of the▁authority▁state▁agency.
Five. Archived Time
Data is▁stored▁during the time▁required to▁serve the▁purpose of▁collecting and under▁relevant▁laws. After the▁required timeout is▁expired or▁when the▁data host▁requires a▁valid deletion, the▁data will be▁deleted or▁anonymousised.
Six. Data▁Subject Rights
▁According to the▁Personal Data▁Protection Act,▁data▁hosts have rights: are▁known about▁their▁data▁processing; ▁Accessed, the▁requirements for▁incorrect▁data▁editing; ▁withdrawing▁consent; ▁Requires deleting▁data; ▁opposed▁data▁processing in some▁cases; ▁complaints,▁allegations,▁legal▁proceedings. To▁implement these rights, please contact hotline 0904 083 792 or email mktjscqn@gmail.com.
Seven. Data Security
Hạ Long Xanh ▁apply▁technical▁measures and▁reasonable▁management (coded▁passwords,▁restricted▁access to▁data in▁internal...) to▁protect▁personal▁data from▁access, use, unauthorized▁revelation. No system▁guarantees▁absolute▁safety; If we▁detect an▁incident,▁lose▁data, Hạ Long Xanh will▁announce by▁law.
▁Eight. Contacts
All▁questions,▁request▁concerning▁personal▁data, please contact: Hotline/Zalo 0904 083 792 - email: mktjscqn@gmail.com.
Legal information
- About Hạ Long Xanh
- Legal entity / owner information
- The▁Terms of▁Use
- Platform operating rules
- Booking policy
- ▁Cancel/▁Change▁Policy
- Refund policy
- Personal data protection policy
- Complaint resolution
- Partner rules
- Review rules
- Discount code / promotion rules
▁Need more▁backup? 0904 083 792