Refund policy

1. For▁customer▁service money▁pay live to the▁service unit▁providing▁services

Do Hạ Long Xanh do not▁collect or hold▁customer's money▁when house/subscription/subscription, reservation (if▁generated, for example▁when▁guests have▁deposited▁directly to the▁service level but have▁validly▁cancelled) are▁responsible and▁according to policy of that▁service unit. Hạ Long Xanh ▁Supporting the contact▁customer,▁reflecting with the▁service-rescuing unit▁when▁needed, and may▁support▁reconciliation in▁case of▁dispute-producing (see the page "Resolved on▁complaints").

▁2. For the▁service▁package▁upgrade▁fee (Gold/PDF) of business▁owners

The business▁owner's▁pay for the▁display▁package▁upgrade (Gold/PDF)▁directly for Hạ Long Xanh ▁via▁transfer/SePay, if the▁transactions have a▁technical error,▁mistaking money or▁service▁package is not▁activated▁exactly as the system's error, Hạ Long Xanh will return the▁corresponding▁amount to business▁owners. The business▁owner▁related hotline/Mine▁assists in the▁seven-day▁period▁since the day of the▁trade's▁birth to be▁processed; the▁maximum▁payment time of 15 days' work▁since Hạ Long Xanh ▁Confirm▁valid▁request.

Three. For▁favours from the Lucky Round / Wallet Hạ Long Xanh

Advantages/Charles▁received from the lucky spin or the Wallet Pointing▁Program Hạ Long Xanh no▁regular▁value▁converts to▁cash and is not▁within the▁range of▁applying this▁payment policy,▁unless there is a▁specific▁regulation in the▁release of the▁program.