▁Cancel/▁Change▁Policy
& Last▁Update: 22/09/2026
▁Since the▁service▁contract is▁directly▁established between▁customers and the▁service▁provider▁units (subscription/subscription/stance), the▁condition▁cancels or▁alters▁specific▁schedules (the timeout,▁cancels if there is...) are▁required by▁each level of▁services▁provided and▁announces▁direct to the▁customer▁when▁establishing the▁location.
1. How to▁Request▁Cancel/change
Customers who▁wish to▁cancel or change▁their▁schedule should contact the▁service▁provider unit▁directly (the number▁given on▁confirmation) as▁soon as▁possible. Customers can▁also contact hotline/Zalo ▁support of Hạ Long Xanh (0904 083 792) to be▁supported▁connecting with the▁service▁supply unit.
▁2. ▁Supporting▁Roles of Hạ Long Xanh
Hạ Long Xanh ▁Support as a▁connection▁bridge▁conveys the▁cancel/change▁request between▁customer and▁service-responsible▁units, but▁does not have the right to▁decide for▁itself the▁cancel/alition or▁development▁fee (if▁any)▁instead of the▁service▁delivery unit.
Three. For▁discount code
In the▁case of the▁request for a site▁using decommission code, that▁discount code may not be▁restored to the▁session,▁depending on the▁application▁conditions of▁each code.
Legal information
- About Hạ Long Xanh
- Legal entity / owner information
- The▁Terms of▁Use
- Platform operating rules
- Booking policy
- ▁Cancel/▁Change▁Policy
- Refund policy
- Personal data protection policy
- Complaint resolution
- Partner rules
- Review rules
- Discount code / promotion rules
▁Need more▁backup? 0904 083 792